Privacy Policy

My Choice Heating and Air LLC (“My Choice Heating & Air,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, contact us, request HVAC services, or otherwise interact with our business.

Our website is operated for My Choice Heating and Air LLC, a residential heating and cooling company serving Central Ohio.

Who We Are

Our website address is: mychoiceair.com

My Choice Heating and Air LLC
Central Ohio
Phone: 614-588-4826

We provide residential heating, air conditioning, heat pump, maintenance, and indoor air quality services.

Information We Collect

When you submit a service request or contact form through our website, we may collect information such as:

• Your name

• Phone number

• Email address

• Service address

• Age of your heating or cooling system

• Service urgency

• Information you provide in your message

• Other information necessary to respond to your request or provide services

We may also collect technical information automatically when you visit our website, such as your IP address, browser type, device information, and general website usage information.

How We Use Your Information

We may use the information we collect to:

• Respond to service requests and questions

• Contact you regarding your requested HVAC services

• Schedule and coordinate service

• Provide estimates, repairs, maintenance, installations, and other requested services

• Communicate with you about your service

• Improve our website and customer experience

• Prevent spam, fraud, or misuse of our website

• Comply with applicable legal and regulatory requirements

If you choose to provide your phone number or email address for communications, we may use that information to communicate with you regarding your request or services.

Cookies

Our website may use cookies and similar technologies to provide basic website functionality, understand website usage, and improve the user experience.

Cookies are small files stored on your device by your web browser. You can adjust your browser settings to refuse or delete cookies. Some website functionality may not work properly if cookies are disabled.

Third-party services used on our website may also place their own cookies or similar technologies, subject to their respective privacy policies.

Comments

Our website does not currently rely on public visitor comments as a primary feature. If comments are enabled in the future, information submitted through a comment form may be collected, including the information entered by the visitor, IP address, and browser user-agent information for spam detection.

Media

If visitors are permitted to upload images to the website, they should avoid uploading images containing embedded location information (EXIF GPS data). Visitors may be able to download images from the website and extract embedded location information.

Embedded Content From Other Websites

Pages on our website may include embedded content such as videos, images, maps, or other content provided by third-party websites.

Embedded content from other websites may behave in the same way as if you had visited the third-party website directly. These websites may collect information about you, use cookies, include third-party tracking technologies, or monitor your interaction with their embedded content.

We do not control the privacy practices of third-party websites and encourage you to review their privacy policies.

Who We Share Your Data With

We may share information when necessary to operate our business, respond to your request, provide requested services, process transactions, prevent fraud or spam, or comply with legal obligations.

For example, information submitted through our website may be processed by website hosting, form-processing, communication, scheduling, CRM, spam-detection, analytics, payment, or other service providers used by My Choice Heating & Air.

We do not sell your personal information simply because you submit a service request through our website.

Service Providers and Third Parties

We may use third-party services to help operate our website and business. These services may process certain information on our behalf.

Third-party services may have their own privacy policies and terms governing how they collect, use, and retain information.

If you use a financing application or other third-party service linked from our website, information you submit directly to that provider will be governed by that provider’s privacy policy.

How Long We Retain Your Data

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and customer records, resolving disputes, complying with legal obligations, and protecting our business.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Your Rights Regarding Your Personal Information

Depending on applicable law, you may have rights regarding the personal information we hold about you.

You may contact us to request information about the personal information we maintain about you or to request correction or deletion where applicable.

Some information may need to be retained when required for legal, administrative, accounting, security, or other legitimate business purposes.

Where Your Data Is Sent

Information submitted through our website may be processed by third-party website, hosting, communication, scheduling, CRM, analytics, or spam-detection services.

Visitor-submitted information may also be checked through automated spam-detection services.

Marketing Communications

My Choice Heating and Air LLC may contact customers by email or text message for marketing purposes where permitted by applicable law and where appropriate consent has been provided.

You may opt out of marketing communications at any time by following the unsubscribe instructions in an email or by contacting us directly.

Message and data rates may apply to text messages depending on your mobile carrier and plan.

Security

We take reasonable measures to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Children’s Privacy

Our website and services are intended for homeowners and general consumers and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, services, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

My Choice Heating and Air LLC
Central Ohio
Phone: 614-588-4826

Email: A dedicated My Choice Heating & Air business email will be provided and updated here once established.

Important: This Privacy Policy is intended as website copy and should be reviewed for compliance with the laws applicable to your business before publication.